AI assistants for disputes
Let your assistant review authorised documents and prepare responses. You decide which resolution to propose to your customer.
Request a demoFinding a pricing term, reviewing a conversation and drafting a reply all take time. You can assign this preparation to your assistant within the access you grant.
Fictional example: a customer requests a €120 discount. The owner asks their assistant to prepare a response using the quote and authorised exchanges.
Give your assistant a specific question. Its access is limited by your own rights and the permissions you grant.
The assistant reviews accessible material and drafts a response. You can check the cited documents and ask for missing evidence before using its proposal.
The assistant can answer questions and complete authorised tasks. You review anything that would commit your business before proposing a resolution.
Each party reviews the proposal. The people responsible approve and sign. The assistant cannot do this on their behalf.
RIGA changes neither the invoice nor the parties’ accounting. Resolution depends on their agreement and does not guarantee payment.
Review documents, ask questions and prepare the proposed resolution directly in the workspace.
Your assistant works with the documents and actions you authorise.
An integration can connect the workspace to your existing tools. Access and actions need to be configured.
Your customer can work with their own assistant. Each acts within the permissions granted by the person who authorised it. The coordination agent organises exchanges; it does not decide the dispute or represent either party.
No. It cannot sign, consent, ratify or retract a commitment. Those decisions remain with the people responsible.
It can only review documents its permissions allow. It cannot exceed the rights of the person who authorised it.
The assistant’s tasks and access need to be defined. These examples show assisted work, not autonomous dispute resolution.
Give each dispute a shared workspace for documents, questions and decisions, whether you run the business yourself or with a small team.
Retain the agreed terms and their history after the dispute. Each signatory keeps a copy they can verify independently of RIGA.
Invoicing from Odoo? Every refused invoice opens a shared case with your customer, nothing re-keyed, and the credit note you issue in Odoo closes it.
The demo walks through a disputed invoice: gathering supporting documents, preparing a response with an AI assistant and recording an agreement with the customer.
Request a demoThe complete workflow, including both parties’ agreement and delivery of the closing record, was demonstrated in a development environment with test identities.