Agreement and closing record
Retain the agreed terms and their history after the dispute. Each signatory keeps a copy they can verify independently of RIGA.
Request a demoYou may need to explain a credit note to your bookkeeper or check an agreement months later. The closing record retains the terms and the history of how they were agreed.
Fictional example: both parties agree to a €120 credit note. The closing record retains that commitment; issuing the credit note is a separate accounting action.
The parties set out the credit amount, relevant invoice and expected actions. Each can review the terms before making a commitment.
Each party accepts the terms on its own behalf. The consents and the history of the agreement are recorded in the workspace.
At closure, each signatory receives the agreed terms, consents, history and a verification report. Each keeps their own copy.
The report supports offline verification of the history. You can share your copy with an adviser and arrange the accounting actions specified in the agreement.
RIGA changes neither the invoice nor the parties’ accounting. Resolution depends on their agreement and does not guarantee payment.
The accepted proposal describes the resolution and the actions agreed by the parties.
The record retains the approvals given by the people responsible.
The report allows the recorded history to be checked without a RIGA account or an internet connection.
RIGA hosts a temporary copy of the closing record. Each signatory retains their own. The hosted copy is not deleted before the entitled recipients have retrieved their records.
Verification covers the recorded history, not the truth of the documents. A copy held on its own cannot prove completeness.
No. It retains the agreement. Credit notes, accounting entries and payment are handled in the parties’ usual tools.
Yes. You can arrange for a lawyer or mediation professional to join the existing workspace. They can review documents and exchanges within their granted access.
Give each dispute a shared workspace for documents, questions and decisions, whether you run the business yourself or with a small team.
Let your assistant review authorised documents and prepare responses. You decide which resolution to propose to your customer.
Invoicing from Odoo? Every refused invoice opens a shared case with your customer, nothing re-keyed, and the credit note you issue in Odoo closes it.
The demo walks through a disputed invoice: gathering supporting documents, preparing a response with an AI assistant and recording an agreement with the customer.
Request a demoThe complete workflow, including both parties’ agreement and delivery of the closing record, was demonstrated in a development environment with test identities.